Question 1

What are the different markets in which
        Dovetail and
        AnswerConnect compete against each other?

Accepted Answer

Dovetail and
        AnswerConnect compete against each other in
        the Customer Experience, Customer Support, Customer Support Services, Other User Engagement And Feedback, User Feedback Management.

Question 2

How does the market share of
        Dovetail
        and AnswerConnect compare in the
        Customer Support market?

Accepted Answer

In the Customer Support market,
        Dovetail has a
        0.36%
        market share in comparison to
        AnswerConnect’s
        0.02%.
        Since it has a better market share coverage,
        Dovetail holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support category, while
        AnswerConnect holds the
        27th spot.

Question 3

How many customers are acquired by
        Dovetail and
        AnswerConnect in the
        Customer Support segment?

Accepted Answer

Dovetail has
        730 customers and
        AnswerConnect has
        43 customers in the
        Customer Support
        segment. Dovetail has
        687 more customers than
        AnswerConnect in this category.

Question 4

What are the countries in which
        Dovetail and
        AnswerConnect has more customers?

Accepted Answer

Dovetail has more customers in United States, United Kingdom and Australia.
AnswerConnect has more customers in United States, United Kingdom and India.

Dovetail Vs AnswerConnect : In-Depth Comparison

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Comparing the customer bases of Dovetail and AnswerConnect

Comparing the market share of Dovetail and AnswerConnect

Compare Dovetail vs AnswerConnect customers by geography

Customer Movements for this month

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