Question 1

What are the different markets in which
        Zendesk Answer Bot and
        Avaya Ava compete against each other?

Accepted Answer

Zendesk Answer Bot and
        Avaya Ava compete against each other in
        the Customer Self Service.

Question 2

How does the market share of
        Zendesk Answer Bot
        and Avaya Ava compare in the
        Customer Self Service market?

Accepted Answer

In the Customer Self Service market,
        Zendesk Answer Bot has a
        6.75%
        market share in comparison to
        Avaya Ava’s
        0.04%.
        Since it has a better market share coverage,
        Zendesk Answer Bot holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Self Service category, while
        Avaya Ava holds the
        21st spot.

Question 3

How many customers are acquired by
        Zendesk Answer Bot and
        Avaya Ava in the
        Customer Self Service segment?

Accepted Answer

Zendesk Answer Bot has
        503 customers and
        Avaya Ava has
        3 customers in the
        Customer Self Service
        segment. Zendesk Answer Bot has
        500 more customers than
        Avaya Ava in this category.

Question 4

What are the countries in which
        Zendesk Answer Bot and
        Avaya Ava has more customers?

Accepted Answer

Zendesk Answer Bot has more customers in United States, United Kingdom and Australia.
Avaya Ava has more customers in United States and Serbia.

Zendesk Answer Bot Vs Avaya Ava : In-Depth Comparison

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Comparing the customer bases of Zendesk Answer Bot and Avaya Ava

Comparing the market share of Zendesk Answer Bot and Avaya Ava

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