Categories where Freshworks and Zoho Desk compete
Freshworks
Comparing the customer bases of Freshworks and Zoho Desk, we can see that Freshworks has 33901 customer(s), while Zoho Desk has 5271 customer(s). In the Customer Experience category, with 33901 customer(s) Freshworks stands at 5th place by ranking, while Zoho Desk with 5271 customer(s), is at the 25th place.
Freshworks
5th
33901 Customer
Zoho Desk
25th
5271 Customer
Freshworks has a 3.55% market share in the Customer Experience category, while Zoho Desk has a 0.55% market share in the same space.
Comparing Freshworks and Zoho Desk customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Zoho Desk has more customers in United States.
Freshworks
Zoho Desk
Gain actionable insights about the buying patterns of Freshworks vs Zoho Desk’s target audience.
Freshworks
New
199 Customer
Lost
246 Customer
Zoho Desk
New
35 Customer
Lost
23 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and Zoho Desk compete against each other?
Freshworks and Zoho Desk compete against each other in the Contact Center, Customer Experience, Knowledge Management, Customer Engagement, Customer Support Services.
How does the market share of Freshworks and Zoho Desk compare in the Customer Experience market?
How many customers are acquired by Freshworks and Zoho Desk in the Customer Experience segment?
What are the countries in which Freshworks and Zoho Desk has more customers?
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