Categories where Zoho CRM and Genesys compete
Zoho CRM
Comparing the customer bases of Zoho CRM and Genesys, we can see that Zoho CRM has 19242 customer(s), while Genesys has 5549 customer(s). In the Customer Experience category, with 19242 customer(s) Zoho CRM stands at 14th place by ranking, while Genesys with 5549 customer(s), is at the 23rd place.
Zoho CRM
14th
19242 Customer
Genesys
23rd
5549 Customer
Zoho CRM has a 2.02% market share in the Customer Experience category, while Genesys has a 0.58% market share in the same space.
Comparing Zoho CRM and Genesys customers based on their geographic location, we can see that Zoho CRM has more customers in United States, India and United Kingdom, while Genesys has more customers in United States.
Zoho CRM
Genesys
Gain actionable insights about the buying patterns of Zoho CRM vs Genesys’s target audience.
Zoho CRM
New
133 Customer
Lost
109 Customer
Genesys
New
26 Customer
Lost
28 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zoho CRM and Genesys compete against each other?
Zoho CRM and Genesys compete against each other in the Customer Experience, Communication, Contact Center, Contact Management, Customer Engagement.
How does the market share of Zoho CRM and Genesys compare in the Customer Experience market?
How many customers are acquired by Zoho CRM and Genesys in the Customer Experience segment?
What are the countries in which Zoho CRM and Genesys has more customers?
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