Categories where Zendesk and Medallia compete
Zendesk
Comparing the customer bases of Zendesk and Medallia, we can see that Zendesk has 166487 customer(s), while Medallia has 3879 customer(s). In the Customer Experience category, with 166487 customer(s) Zendesk stands at 2nd place by ranking, while Medallia with 3879 customer(s), is at the 30th place.
Zendesk
2nd
166487 Customer
Medallia
30th
3879 Customer
Zendesk has a 18.03% market share in the Customer Experience category, while Medallia has a 0.42% market share in the same space.
Comparing Zendesk and Medallia customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Medallia has more customers in United States.
Zendesk
Medallia
Gain actionable insights about the buying patterns of Zendesk vs Medallia’s target audience.
Zendesk
New
737 Customer
Lost
980 Customer
Medallia
New
11 Customer
Lost
9 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Medallia compete against each other?
Zendesk and Medallia compete against each other in the Customer Experience, Contact Center, Customer Loyalty, Instant Messaging And Chat, Interactive Voice Response (IVR).
How does the market share of Zendesk and Medallia compare in the Customer Experience market?
How many customers are acquired by Zendesk and Medallia in the Customer Experience segment?
What are the countries in which Zendesk and Medallia has more customers?
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