Categories where Freshworks and Usabilla compete
Freshworks
Comparing the customer bases of Freshworks and Usabilla, we can see that Freshworks has 33901 customer(s), while Usabilla has 4333 customer(s). In the Customer Experience category, with 33901 customer(s) Freshworks stands at 5th place by ranking, while Usabilla with 4333 customer(s), is at the 29th place.
Freshworks
5th
33901 Customer
Usabilla
29th
4333 Customer
Freshworks has a 3.55% market share in the Customer Experience category, while Usabilla has a 0.45% market share in the same space.
Comparing Freshworks and Usabilla customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Usabilla has more customers in United States.
Freshworks
Usabilla
Gain actionable insights about the buying patterns of Freshworks vs Usabilla’s target audience.
Freshworks
New
199 Customer
Lost
246 Customer
Usabilla
New
12 Customer
Lost
23 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and Usabilla compete against each other?
Freshworks and Usabilla compete against each other in the Customer Experience, Contact Center, Customer Feedback Tools, Customer Support Services, Knowledge Management.
How does the market share of Freshworks and Usabilla compare in the Customer Experience market?
How many customers are acquired by Freshworks and Usabilla in the Customer Experience segment?
What are the countries in which Freshworks and Usabilla has more customers?
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