Question 1

What are the different markets in which
        Zendesk and
        Team Sales Agent compete against each other?

Accepted Answer

Zendesk and
        Team Sales Agent compete against each other in
        the Customer Experience, Contact Center, Customer Self Service, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and Team Sales Agent compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.31%
        market share in comparison to
        Team Sales Agent’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Team Sales Agent holds the
        171st spot.

Question 3

How many customers are acquired by
        Zendesk and
        Team Sales Agent in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        165,070 customers and
        Team Sales Agent has
        16 customers in the
        Customer Experience
        segment. Zendesk has
        165054 more customers than
        Team Sales Agent in this category.

Question 4

What are the countries in which
        Zendesk and
        Team Sales Agent has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Team Sales Agent has more customers in United States, United Kingdom and Canada.

Zendesk Vs Team Sales Agent : In-Depth Comparison

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Comparing the customer bases of Zendesk and Team Sales Agent

Comparing the market share of Zendesk and Team Sales Agent

Compare Zendesk vs Team Sales Agent customers by geography

Customer Movements for this month

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