Question 1

What are the different markets in which
        Zoho CRM and
        SuiteCX compete against each other?

Accepted Answer

Zoho CRM and
        SuiteCX compete against each other in
        the Customer Experience, Contact Management, Customer Engagement, Lead Management, Personalization Behavioral Targeting.

Question 2

How does the market share of
        Zoho CRM
        and SuiteCX compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zoho CRM has a
        2.08%
        market share in comparison to
        SuiteCX’s
        0.00%.
        Since it has a better market share coverage,
        Zoho CRM holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        SuiteCX holds the
        224th spot.

Question 3

How many customers are acquired by
        Zoho CRM and
        SuiteCX in the
        Customer Experience segment?

Accepted Answer

Zoho CRM has
        24,193 customers and
        SuiteCX has
        4 customers in the
        Customer Experience
        segment. Zoho CRM has
        24189 more customers than
        SuiteCX in this category.

Question 4

What are the countries in which
        Zoho CRM and
        SuiteCX has more customers?

Accepted Answer

Zoho CRM has more customers in United States, India and United Kingdom.
SuiteCX has more customers in United States, Ecuador and India.

Zoho CRM Vs SuiteCX : In-Depth Comparison

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Comparing the customer bases of Zoho CRM and SuiteCX

Comparing the market share of Zoho CRM and SuiteCX

Compare Zoho CRM vs SuiteCX customers by geography

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