Question 1

What are the different markets in which
        Sitecore and
        KANA Express compete against each other?

Accepted Answer

Sitecore and
        KANA Express compete against each other in
        the Customer Experience, Audience Insights, Customer Data Integration, Email Management, Knowledge Management.

Question 2

How does the market share of
        Sitecore
        and KANA Express compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Sitecore has a
        1.02%
        market share in comparison to
        KANA Express’s
        0.00%.
        Since it has a better market share coverage,
        Sitecore holds the
        21st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        KANA Express holds the
        231st spot.

Question 3

How many customers are acquired by
        Sitecore and
        KANA Express in the
        Customer Experience segment?

Accepted Answer

Sitecore has
        12,918 customers and
        KANA Express has
        8 customers in the
        Customer Experience
        segment. Sitecore has
        12910 more customers than
        KANA Express in this category.

Question 4

What are the countries in which
        Sitecore and
        KANA Express has more customers?

Accepted Answer

Sitecore has more customers in United States, United Kingdom and Australia.
KANA Express has more customers in United States, Belgium and Netherlands.

Sitecore Vs KANA Express : In-Depth Comparison

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Comparing the customer bases of Sitecore and KANA Express

Comparing the market share of Sitecore and KANA Express

Compare Sitecore vs KANA Express customers by geography

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