Question 1

What are the different markets in which
        Intercom and
        ServiceDock compete against each other?

Accepted Answer

Intercom and
        ServiceDock compete against each other in
        the Customer Experience, Communication, Customer Engagement, Instant Messaging And Chat, Live Chat.

Question 2

How does the market share of
        Intercom
        and ServiceDock compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Intercom has a
        13.00%
        market share in comparison to
        ServiceDock’s
        0.00%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        ServiceDock holds the
        219th spot.

Question 3

How many customers are acquired by
        Intercom and
        ServiceDock in the
        Customer Experience segment?

Accepted Answer

Intercom has
        161,417 customers and
        ServiceDock has
        5 customers in the
        Customer Experience
        segment. Intercom has
        161412 more customers than
        ServiceDock in this category.

Question 4

What are the countries in which
        Intercom and
        ServiceDock has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and France.
ServiceDock has more customers in Ireland and United States.

Intercom Vs ServiceDock : In-Depth Comparison

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Comparing the customer bases of Intercom and ServiceDock

Comparing the market share of Intercom and ServiceDock

Compare Intercom vs ServiceDock customers by geography

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