Question 1

What are the different markets in which
        Zoho CRM and
        Satmetrix compete against each other?

Accepted Answer

Zoho CRM and
        Satmetrix compete against each other in
        the Customer Experience, Contact Management, Customer Engagement, Forms And Surveys, Lead Management.

Question 2

How does the market share of
        Zoho CRM
        and Satmetrix compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zoho CRM has a
        2.03%
        market share in comparison to
        Satmetrix’s
        0.01%.
        Since it has a better market share coverage,
        Zoho CRM holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Satmetrix holds the
        106th spot.

Question 3

How many customers are acquired by
        Zoho CRM and
        Satmetrix in the
        Customer Experience segment?

Accepted Answer

Zoho CRM has
        19,355 customers and
        Satmetrix has
        134 customers in the
        Customer Experience
        segment. Zoho CRM has
        19221 more customers than
        Satmetrix in this category.

Question 4

What are the countries in which
        Zoho CRM and
        Satmetrix has more customers?

Accepted Answer

Zoho CRM has more customers in United States, India and United Kingdom.
Satmetrix has more customers in United States, United Kingdom and India.

Zoho CRM Vs Satmetrix : In-Depth Comparison

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Comparing the customer bases of Zoho CRM and Satmetrix

Comparing the market share of Zoho CRM and Satmetrix

Compare Zoho CRM vs Satmetrix customers by geography

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