Question 1

What are the different markets in which
        Smile.io and
        Retently NPS compete against each other?

Accepted Answer

Smile.io and
        Retently NPS compete against each other in
        the Customer Experience, Advocate Marketing, Customer Loyalty.

Question 2

How does the market share of
        Smile.io
        and Retently NPS compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smile.io has a
        2.22%
        market share in comparison to
        Retently NPS’s
        0.00%.
        Since it has a better market share coverage,
        Smile.io holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Retently NPS holds the
        182nd spot.

Question 3

How many customers are acquired by
        Smile.io and
        Retently NPS in the
        Customer Experience segment?

Accepted Answer

Smile.io has
        21,176 customers and
        Retently NPS has
        12 customers in the
        Customer Experience
        segment. Smile.io has
        21164 more customers than
        Retently NPS in this category.

Question 4

What are the countries in which
        Smile.io and
        Retently NPS has more customers?

Accepted Answer

Smile.io has more customers in United States, United Kingdom and Canada.
Retently NPS has more customers in United States, United Kingdom and Germany.

Smile.io Vs Retently NPS : In-Depth Comparison

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Comparing the customer bases of Smile.io and Retently NPS

Comparing the market share of Smile.io and Retently NPS

Compare Smile.io vs Retently NPS customers by geography

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