Question 1

What are the different markets in which
        Qualtrics and
        Freshworks compete against each other?

Accepted Answer

Qualtrics and
        Freshworks compete against each other in
        the Customer Experience, 360 Degree Feedback, Contact Center, Customer Satisfaction Ratings, Customer Support Services.

Question 2

How does the market share of
        Qualtrics
        and Freshworks compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Qualtrics has a
        6.46%
        market share in comparison to
        Freshworks’s
        3.25%.
        Since it has a better market share coverage,
        Qualtrics holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Freshworks holds the
        7th spot.

Question 3

How many customers are acquired by
        Qualtrics and
        Freshworks in the
        Customer Experience segment?

Accepted Answer

Qualtrics has
        82,255 customers and
        Freshworks has
        41,343 customers in the
        Customer Experience
        segment. Qualtrics has
        40912 more customers than
        Freshworks in this category.

Question 4

What are the countries in which
        Qualtrics and
        Freshworks has more customers?

Accepted Answer

Qualtrics has more customers in United States, Germany and United Kingdom.
Freshworks has more customers in United States, United Kingdom and India.

Qualtrics Vs Freshworks : In-Depth Comparison

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Comparing the customer bases of Qualtrics and Freshworks

Comparing the market share of Qualtrics and Freshworks

Compare Qualtrics vs Freshworks customers by geography

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