Question 1

What are the different markets in which
        Freshworks and
        PowerReviews compete against each other?

Accepted Answer

Freshworks and
        PowerReviews compete against each other in
        the Customer Experience, Contact Center, Customer Loyalty, Customer Support Services, Knowledge Management.

Question 2

How does the market share of
        Freshworks
        and PowerReviews compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.50%
        market share in comparison to
        PowerReviews’s
        0.33%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        PowerReviews holds the
        35th spot.

Question 3

How many customers are acquired by
        Freshworks and
        PowerReviews in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        33,887 customers and
        PowerReviews has
        3,188 customers in the
        Customer Experience
        segment. Freshworks has
        30699 more customers than
        PowerReviews in this category.

Question 4

What are the countries in which
        Freshworks and
        PowerReviews has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
PowerReviews has more customers in United States, Canada and United Kingdom.

Freshworks Vs PowerReviews : In-Depth Comparison

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Comparing the customer bases of Freshworks and PowerReviews

Comparing the market share of Freshworks and PowerReviews

Compare Freshworks vs PowerReviews customers by geography

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