Question 1

What are the different markets in which
        Podium and
        ClickTale compete against each other?

Accepted Answer

Podium and
        ClickTale compete against each other in
        the Customer Experience, Analytics, Customer Satisfaction Ratings, Heatmaps, Instant Messaging And Chat.

Question 2

How does the market share of
        Podium
        and ClickTale compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Podium has a
        1.80%
        market share in comparison to
        ClickTale’s
        1.32%.
        Since it has a better market share coverage,
        Podium holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        ClickTale holds the
        17th spot.

Question 3

How many customers are acquired by
        Podium and
        ClickTale in the
        Customer Experience segment?

Accepted Answer

Podium has
        23,694 customers and
        ClickTale has
        17,390 customers in the
        Customer Experience
        segment. Podium has
        6304 more customers than
        ClickTale in this category.

Question 4

What are the countries in which
        Podium and
        ClickTale has more customers?

Accepted Answer

Podium has more customers in United States, Australia and Canada.
ClickTale has more customers in United States, United Kingdom and France.

Podium Vs ClickTale : In-Depth Comparison

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Comparing the customer bases of Podium and ClickTale

Comparing the market share of Podium and ClickTale

Compare Podium vs ClickTale customers by geography

Customer Movements for this month

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