Question 1

What are the different markets in which
        Freshworks and
        NiceJob compete against each other?

Accepted Answer

Freshworks and
        NiceJob compete against each other in
        the Customer Experience, Brand Management, Contact Center, Customer Loyalty, Customer Satisfaction Ratings.

Question 2

How does the market share of
        Freshworks
        and NiceJob compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.55%
        market share in comparison to
        NiceJob’s
        0.26%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        NiceJob holds the
        39th spot.

Question 3

How many customers are acquired by
        Freshworks and
        NiceJob in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        33,901 customers and
        NiceJob has
        2,439 customers in the
        Customer Experience
        segment. Freshworks has
        31462 more customers than
        NiceJob in this category.

Question 4

What are the countries in which
        Freshworks and
        NiceJob has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
NiceJob has more customers in United States, Canada and United Kingdom.

Freshworks Vs NiceJob : In-Depth Comparison

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Comparing the customer bases of Freshworks and NiceJob

Comparing the market share of Freshworks and NiceJob

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