Question 1

What are the different markets in which
        Freshworks and
        Key Survey compete against each other?

Accepted Answer

Freshworks and
        Key Survey compete against each other in
        the Customer Experience, Contact Center, Customer Satisfaction Ratings, Customer Support Services, Employee Engagement.

Question 2

How does the market share of
        Freshworks
        and Key Survey compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.56%
        market share in comparison to
        Key Survey’s
        0.02%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Key Survey holds the
        92nd spot.

Question 3

How many customers are acquired by
        Freshworks and
        Key Survey in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        33,897 customers and
        Key Survey has
        233 customers in the
        Customer Experience
        segment. Freshworks has
        33664 more customers than
        Key Survey in this category.

Question 4

What are the countries in which
        Freshworks and
        Key Survey has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Key Survey has more customers in United States, Belgium and United Kingdom.

Freshworks Vs Key Survey : In-Depth Comparison

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Comparing the customer bases of Freshworks and Key Survey

Comparing the market share of Freshworks and Key Survey

Compare Freshworks vs Key Survey customers by geography

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