Question 1

What are the different markets in which
        Smile.io and
        HelpCrunch compete against each other?

Accepted Answer

Smile.io and
        HelpCrunch compete against each other in
        the Customer Experience, Customer Loyalty, Email Marketing Automation, Instant Messaging And Chat, Live Chat.

Question 2

How does the market share of
        Smile.io
        and HelpCrunch compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smile.io has a
        2.22%
        market share in comparison to
        HelpCrunch’s
        0.18%.
        Since it has a better market share coverage,
        Smile.io holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        HelpCrunch holds the
        43rd spot.

Question 3

How many customers are acquired by
        Smile.io and
        HelpCrunch in the
        Customer Experience segment?

Accepted Answer

Smile.io has
        21,165 customers and
        HelpCrunch has
        1,693 customers in the
        Customer Experience
        segment. Smile.io has
        19472 more customers than
        HelpCrunch in this category.

Question 4

What are the countries in which
        Smile.io and
        HelpCrunch has more customers?

Accepted Answer

Smile.io has more customers in United States, United Kingdom and Canada.
HelpCrunch has more customers in Poland, United States and Ukraine.

Smile.io Vs HelpCrunch : In-Depth Comparison

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Comparing the customer bases of Smile.io and HelpCrunch

Comparing the market share of Smile.io and HelpCrunch

Compare Smile.io vs HelpCrunch customers by geography

Customer Movements for this month

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