Categories where Smile.io and Genesys compete
Smile.io
Comparing the customer bases of Smile.io and Genesys, we can see that Smile.io has 21165 customer(s), while Genesys has 5639 customer(s). In the Customer Experience category, with 21165 customer(s) Smile.io stands at 13th place by ranking, while Genesys with 5639 customer(s), is at the 22nd place.
Smile.io
13th
21165 Customer
Genesys
22nd
5639 Customer
Smile.io has a 2.22% market share in the Customer Experience category, while Genesys has a 0.59% market share in the same space.
Comparing Smile.io and Genesys customers based on their geographic location, we can see that Smile.io has more customers in United States, United Kingdom and Canada, while Genesys has more customers in United States.
Smile.io
Genesys
Gain actionable insights about the buying patterns of Smile.io vs Genesys’s target audience.
Smile.io
New
13 Customer
Lost
53 Customer
Genesys
New
31 Customer
Lost
28 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Smile.io and Genesys compete against each other?
Smile.io and Genesys compete against each other in the Customer Experience, Communication, Contact Center, Customer Loyalty, Interactive Voice Response (IVR).
How does the market share of Smile.io and Genesys compare in the Customer Experience market?
How many customers are acquired by Smile.io and Genesys in the Customer Experience segment?
What are the countries in which Smile.io and Genesys has more customers?
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