Question 1

What are the different markets in which
        Zendesk and
        FUEL CYCLE compete against each other?

Accepted Answer

Zendesk and
        FUEL CYCLE compete against each other in
        the Customer Experience, Community Management, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and FUEL CYCLE compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.31%
        market share in comparison to
        FUEL CYCLE’s
        0.01%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        FUEL CYCLE holds the
        105th spot.

Question 3

How many customers are acquired by
        Zendesk and
        FUEL CYCLE in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        165,070 customers and
        FUEL CYCLE has
        134 customers in the
        Customer Experience
        segment. Zendesk has
        164936 more customers than
        FUEL CYCLE in this category.

Question 4

What are the countries in which
        Zendesk and
        FUEL CYCLE has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
FUEL CYCLE has more customers in United States, United Kingdom and France.

Zendesk Vs FUEL CYCLE : In-Depth Comparison

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Comparing the customer bases of Zendesk and FUEL CYCLE

Comparing the market share of Zendesk and FUEL CYCLE

Compare Zendesk vs FUEL CYCLE customers by geography

Customer Movements for this month

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