Categories where Freshworks and Zoho CRM compete
Freshworks
Comparing the customer bases of Freshworks and Zoho CRM, we can see that Freshworks has 33684 customer(s), while Zoho CRM has 19326 customer(s). In the Customer Experience category, with 33684 customer(s) Freshworks stands at 5th place by ranking, while Zoho CRM with 19326 customer(s), is at the 14th place.
Freshworks
5th
33684 Customer
Zoho CRM
14th
19326 Customer
Freshworks has a 3.65% market share in the Customer Experience category, while Zoho CRM has a 2.09% market share in the same space.
Comparing Freshworks and Zoho CRM customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Zoho CRM has more customers in United States.
Freshworks
Zoho CRM
Gain actionable insights about the buying patterns of Freshworks vs Zoho CRM’s target audience.
Freshworks
New
146 Customer
Lost
224 Customer
Zoho CRM
New
135 Customer
Lost
108 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and Zoho CRM compete against each other?
Freshworks and Zoho CRM compete against each other in the Customer Experience, Contact Center, Contact Management, Customer Engagement, Customer Support Services.
How does the market share of Freshworks and Zoho CRM compare in the Customer Experience market?
How many customers are acquired by Freshworks and Zoho CRM in the Customer Experience segment?
What are the countries in which Freshworks and Zoho CRM has more customers?
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