Question 1

What are the different markets in which
        Freshworks and
        Yotpo compete against each other?

Accepted Answer

Freshworks and
        Yotpo compete against each other in
        the Customer Experience, 360 Degree Feedback, Brand Management, Contact Center, Customer Engagement.

Question 2

How does the market share of
        Freshworks
        and Yotpo compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.65%
        market share in comparison to
        Yotpo’s
        2.60%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Yotpo holds the
        9th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Yotpo in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        33,684 customers and
        Yotpo has
        23,997 customers in the
        Customer Experience
        segment. Freshworks has
        9687 more customers than
        Yotpo in this category.

Question 4

What are the countries in which
        Freshworks and
        Yotpo has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Yotpo has more customers in United States, United Kingdom and Australia.

Freshworks Vs Yotpo : In-Depth Comparison

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Comparing the customer bases of Freshworks and Yotpo

Comparing the market share of Freshworks and Yotpo

Compare Freshworks vs Yotpo customers by geography

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