Categories where Freshworks and Medallia compete
Freshworks
Comparing the customer bases of Freshworks and Medallia, we can see that Freshworks has 33897 customer(s), while Medallia has 3913 customer(s). In the Customer Experience category, with 33897 customer(s) Freshworks stands at 5th place by ranking, while Medallia with 3913 customer(s), is at the 31st place.
Freshworks
5th
33897 Customer
Medallia
31st
3913 Customer
Freshworks has a 3.56% market share in the Customer Experience category, while Medallia has a 0.41% market share in the same space.
Comparing Freshworks and Medallia customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Medallia has more customers in United States.
Freshworks
Medallia
Gain actionable insights about the buying patterns of Freshworks vs Medallia’s target audience.
Freshworks
New
169 Customer
Lost
216 Customer
Medallia
New
11 Customer
Lost
9 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and Medallia compete against each other?
Freshworks and Medallia compete against each other in the Customer Experience, Contact Center, Customer Loyalty, Customer Support Services, Knowledge Management.
How does the market share of Freshworks and Medallia compare in the Customer Experience market?
How many customers are acquired by Freshworks and Medallia in the Customer Experience segment?
What are the countries in which Freshworks and Medallia has more customers?
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