Zendesk Vs Clarabridge : In-Depth Comparison

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Categories where Zendesk and Clarabridge compete

Contact Center
Customer Experience
Analytics
Instant Messaging And Chat
Interactive Voice Response (IVR)

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Zendesk

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Comparing the customer bases of Zendesk and Clarabridge

Comparing the customer bases of Zendesk and Clarabridge, we can see that Zendesk has 165070 customer(s), while Clarabridge has 263 customer(s). In the Customer Experience category, with 165070 customer(s) Zendesk stands at 2nd place by ranking, while Clarabridge with 263 customer(s), is at the 90th place.

Zendesk

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2nd

165070 Customer

Clarabridge

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90th

263 Customer

Comparing the market share of Zendesk and Clarabridge

Zendesk has a 17.31% market share in the Customer Experience category, while Clarabridge has a 0.03% market share in the same space.

Compare Zendesk vs Clarabridge customers by geography

Comparing Zendesk and Clarabridge customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Clarabridge has more customers in United States.

Zendesk

Clarabridge

Customer Movements for this month

Gain actionable insights about the buying patterns of Zendesk vs Clarabridge’s target audience.

Zendesk

New

863 Customer

Lost

1212 Customer

Clarabridge

New

1 Customer

Lost

2 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Zendesk and Clarabridge compete against each other?

Zendesk and Clarabridge compete against each other in the Contact Center, Customer Experience, Analytics, Instant Messaging And Chat, Interactive Voice Response (IVR).

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How does the market share of Zendesk and Clarabridge compare in the Customer Experience market?

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How many customers are acquired by Zendesk and Clarabridge in the Customer Experience segment?

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What are the countries in which Zendesk and Clarabridge has more customers?

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