Question 1

What are the different markets in which
        Bazaarvoice and
        Vocalcom compete against each other?

Accepted Answer

Bazaarvoice and
        Vocalcom compete against each other in
        the Customer Experience, Contact Center, Customer Loyalty, Inside Sales, Predictive Dialer.

Question 2

How does the market share of
        Bazaarvoice
        and Vocalcom compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Bazaarvoice has a
        0.60%
        market share in comparison to
        Vocalcom’s
        0.02%.
        Since it has a better market share coverage,
        Bazaarvoice holds the
        22nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Vocalcom holds the
        100th spot.

Question 3

How many customers are acquired by
        Bazaarvoice and
        Vocalcom in the
        Customer Experience segment?

Accepted Answer

Bazaarvoice has
        6,944 customers and
        Vocalcom has
        225 customers in the
        Customer Experience
        segment. Bazaarvoice has
        6719 more customers than
        Vocalcom in this category.

Question 4

What are the countries in which
        Bazaarvoice and
        Vocalcom has more customers?

Accepted Answer

Bazaarvoice has more customers in United States, United Kingdom and Canada.
Vocalcom has more customers in France, United States and Brazil.

Bazaarvoice Vs Vocalcom : In-Depth Comparison

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Comparing the customer bases of Bazaarvoice and Vocalcom

Comparing the market share of Bazaarvoice and Vocalcom

Compare Bazaarvoice vs Vocalcom customers by geography

Customer Movements for this month

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