Question 1

What are the different markets in which
        Smile.io and
        amoCRM compete against each other?

Accepted Answer

Smile.io and
        amoCRM compete against each other in
        the Customer Experience, Contact Management, Customer Communications Management, Customer Engagement, Customer Loyalty.

Question 2

How does the market share of
        Smile.io
        and amoCRM compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smile.io has a
        2.22%
        market share in comparison to
        amoCRM’s
        0.06%.
        Since it has a better market share coverage,
        Smile.io holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        amoCRM holds the
        70th spot.

Question 3

How many customers are acquired by
        Smile.io and
        amoCRM in the
        Customer Experience segment?

Accepted Answer

Smile.io has
        21,165 customers and
        amoCRM has
        539 customers in the
        Customer Experience
        segment. Smile.io has
        20626 more customers than
        amoCRM in this category.

Question 4

What are the countries in which
        Smile.io and
        amoCRM has more customers?

Accepted Answer

Smile.io has more customers in United States, United Kingdom and Canada.
amoCRM has more customers in United States, Ukraine and Kazakhstan.

Smile.io Vs amoCRM : In-Depth Comparison

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Comparing the customer bases of Smile.io and amoCRM

Comparing the market share of Smile.io and amoCRM

Compare Smile.io vs amoCRM customers by geography

Customer Movements for this month

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