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Genesys CIM Platform

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Genesys Customer Interaction Management (CIM) Platform is the core of the Genesys solution suite. It provides a single environment for designing, depl...Read more

Customer Experience Management
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Market Share of Genesys CIM Platform

Current Customer(s)

24

Market Share (Est.)

0.12%

Ranking

#23

Top Competitors and Alternatives of Genesys CIM Platform

The top three of Genesys CIM Platform’s competitors in the Customer Experience Management category are Kentico Xperience with 30.60%, Thematic with 22.55%, SAP Hybris Commerce with 13.10% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Kentico Xperience600730.60%Genesys CIM Platform vs Kentico Xperience
Thematic442722.55%Genesys CIM Platform vs Thematic
SAP Hybris Commerce257113.10%Genesys CIM Platform vs SAP Hybris Commerce
Userpilot15577.93%Genesys CIM Platform vs Userpilot
Greenwich AIM11765.99%Genesys CIM Platform vs Greenwich AIM
Calabrio5993.05%Genesys CIM Platform vs Calabrio
Concentrix4842.47%Genesys CIM Platform vs Concentrix
Experience.com3341.70%Genesys CIM Platform vs Experience.com
JRNI3271.67%Genesys CIM Platform vs JRNI
Emplifi3021.54%Genesys CIM Platform vs Emplifi
Microsoft Customer Experience Management2251.15%Genesys CIM Platform vs Microsoft Customer Experience Management
Marketo Engage2071.05%Genesys CIM Platform vs Marketo Engage
Merkle1940.99%Genesys CIM Platform vs Merkle
CredSpark1810.92%Genesys CIM Platform vs CredSpark
Vue.ai1530.78%Genesys CIM Platform vs Vue.ai
Sitecore Experience Platform1200.61%Genesys CIM Platform vs Sitecore Experience Platform
Lakeside1160.59%Genesys CIM Platform vs Lakeside
SMG - Service Management Group1130.58%Genesys CIM Platform vs SMG - Service Management Group
Threekit1000.51%Genesys CIM Platform vs Threekit
HCL Digital Experience740.38%Genesys CIM Platform vs HCL Digital Experience
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Popular Comparisons

Top Competitors and Alternatives of Genesys CIM Platform

The top three of Genesys CIM Platform’s competitors in the Customer Experience Management category are Kentico Xperience with 30.60%, Thematic with 22.55%, SAP Hybris Commerce with 13.10% market share.

Genesys CIM Platform vs Kentico Xperience

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Genesys CIM Platform vs Thematic

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Genesys CIM Platform vs SAP Hybris Commerce

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Genesys CIM Platform vs Userpilot

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Genesys CIM Platform vs Greenwich AIM

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Genesys CIM Platform vs Calabrio

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Genesys CIM Platform vs Concentrix

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Genesys CIM Platform vs Experience.com

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Customers of Genesys CIM Platform

Around the world in 2024, over 24 companies have started using Genesys CIM Platform as Customer Experience Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Cognizant Technology Solutions Corporation10,000+TeaneckNew JerseyUnited States
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Indra Sistemas SA10,000+AlcobendasMadridSpain
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Charles Schwab Corporation10,000+WestlakeTexasUnited States
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Vodafone Group Plc10,000+NewburyEnglandUnited Kingdom
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Telia Company AB10,000+SolnaStockholmSweden
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Nokia Corporation10,000+EspooUusimaaFinland
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West Corporation10,000+OmahaNebraskaUnited States
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Cardinal Health10,000+DublinOhioUnited States
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The Travelers Companies, Inc.10,000+HartfordConnecticutUnited States
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Pearson Plc10,000+LondonEnglandUnited Kingdom
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Genesys CIM Platform Customers by Products and Services

The top three products and services offering customers that use Genesys CIM Platform for Customer Experience Management are Cloud Services (4), Cloud services (2), Consulting Services (2).

Customers

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Genesys CIM Platform Customers by Employee Size

The majority of Genesys CIM Platform's customers for the customer-experience-management category fall in the company size of 10,000+ employees (12 companies), 1,000 - 4,999 employees (3 companies), 20 - 49 employees (3 companies).

Employee Size

Genesys CIM Platform Customers by Geography

The top three geographies of Genesys CIM Platform for customer-experience-management are the United States with 10(45.45%), United Kingdom with 2(9.09%), France with 2(9.09%) customers respectively.

Customers

Employees of Genesys CIM Platform

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Also see other Products/Services by Genesys CIM Platform in:

Customer Experience Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Genesys CIM Platform competitors?

Genesys CIM Platform’s Top competitors in the customer-experience-management category are Kentico Xperience, Thematic, SAP Hybris Commerce. You can view a full list of Genesys CIM Platform competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys CIM Platform and 40,000 other technologies on the internet. You can also compare Genesys CIM Platform and its feature with top competitors here : Genesys CIM Platform vs Kentico Xperience Genesys CIM Platform vs Thematic Genesys CIM Platform vs SAP Hybris Commerce.

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What is Genesys CIM Platform customer distribution based on company size?

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What is Genesys CIM Platform market share in the customer-experience-management?

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What are the top countries that use Genesys CIM Platform?

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What are the top industries that use Genesys CIM Platform?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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