Question 1

What are the different markets in which
        LiveChat and
        Aspect Software compete against each other?

Accepted Answer

LiveChat and
        Aspect Software compete against each other in
        the Customer Engagement, Customer Satisfaction Ratings, Instant Messaging And Chat, Live Chat.

Question 2

How does the market share of
        LiveChat
        and Aspect Software compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        LiveChat has a
        9.45%
        market share in comparison to
        Aspect Software’s
        0.70%.
        Since it has a better market share coverage,
        LiveChat holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Aspect Software holds the
        23rd spot.

Question 3

How many customers are acquired by
        LiveChat and
        Aspect Software in the
        Customer Engagement segment?

Accepted Answer

LiveChat has
        34,034 customers and
        Aspect Software has
        2,527 customers in the
        Customer Engagement
        segment. LiveChat has
        31507 more customers than
        Aspect Software in this category.

Question 4

What are the countries in which
        LiveChat and
        Aspect Software has more customers?

Accepted Answer

LiveChat has more customers in United States, United Kingdom and Australia.
Aspect Software has more customers in United States, United Kingdom and India.

LiveChat Vs Aspect Software : In-Depth Comparison

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Comparing the customer bases of LiveChat and Aspect Software

Comparing the market share of LiveChat and Aspect Software

Compare LiveChat vs Aspect Software customers by geography

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