Question 1

What are the different markets in which
        Feefo and
        Genesys PureEngage compete against each other?

Accepted Answer

Feefo and
        Genesys PureEngage compete against each other in
        the Customer Engagement, Brand Management, Customer Experience.

Question 2

How does the market share of
        Feefo
        and Genesys PureEngage compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Feefo has a
        1.55%
        market share in comparison to
        Genesys PureEngage’s
        0.03%.
        Since it has a better market share coverage,
        Feefo holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Genesys PureEngage holds the
        66th spot.

Question 3

How many customers are acquired by
        Feefo and
        Genesys PureEngage in the
        Customer Engagement segment?

Accepted Answer

Feefo has
        5,600 customers and
        Genesys PureEngage has
        121 customers in the
        Customer Engagement
        segment. Feefo has
        5479 more customers than
        Genesys PureEngage in this category.

Question 4

What are the countries in which
        Feefo and
        Genesys PureEngage has more customers?

Accepted Answer

Feefo has more customers in United Kingdom, United States and Australia.
Genesys PureEngage has more customers in United States, India and United Kingdom.

Feefo Vs Genesys PureEngage : In-Depth Comparison

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Comparing the customer bases of Feefo and Genesys PureEngage

Comparing the market share of Feefo and Genesys PureEngage

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