Categories where Genesys PureCloud and Genesys Multicloud CX compete
Genesys PureCloud
Comparing the customer bases of Genesys PureCloud and Genesys Multicloud CX, we can see that Genesys PureCloud has 3061 customer(s), while Genesys Multicloud CX has 4 customer(s). In the Customer Engagement category, with 3061 customer(s) Genesys PureCloud stands at 19th place by ranking, while Genesys Multicloud CX with 4 customer(s), is at the 127th place.
Genesys PureCloud
19th
3061 Customer
Genesys Multicloud CX
127th
4 Customer
Genesys PureCloud has a 0.85% market share in the Customer Engagement category, while Genesys Multicloud CX has a 0.00% market share in the same space.
Comparing Genesys PureCloud and Genesys Multicloud CX customers based on their geographic location, we can see that Genesys PureCloud has more customers in United States, Australia and United Kingdom, while Genesys Multicloud CX has more customers in United States.
Genesys PureCloud
Genesys Multicloud CX
Gain actionable insights about the buying patterns of Genesys PureCloud vs Genesys Multicloud CX’s target audience.
Genesys PureCloud
New
80 Customer
Lost
122 Customer
Genesys Multicloud CX
Find answers to the most often asked questions by users.
What are the different markets in which Genesys PureCloud and Genesys Multicloud CX compete against each other?
Genesys PureCloud and Genesys Multicloud CX compete against each other in the Customer Engagement, Auto Dialer, Communication, Contact Center, Customer Experience.
How does the market share of Genesys PureCloud and Genesys Multicloud CX compare in the Customer Engagement market?
How many customers are acquired by Genesys PureCloud and Genesys Multicloud CX in the Customer Engagement segment?
What are the countries in which Genesys PureCloud and Genesys Multicloud CX has more customers?
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