Question 1

What are the different markets in which
        Feefo and
        Genesys Multicloud CX compete against each other?

Accepted Answer

Feefo and
        Genesys Multicloud CX compete against each other in
        the Customer Engagement, Brand Management, Customer Experience.

Question 2

How does the market share of
        Feefo
        and Genesys Multicloud CX compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Feefo has a
        1.55%
        market share in comparison to
        Genesys Multicloud CX’s
        0.00%.
        Since it has a better market share coverage,
        Feefo holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Genesys Multicloud CX holds the
        129th spot.

Question 3

How many customers are acquired by
        Feefo and
        Genesys Multicloud CX in the
        Customer Engagement segment?

Accepted Answer

Feefo has
        5,600 customers and
        Genesys Multicloud CX has
        4 customers in the
        Customer Engagement
        segment. Feefo has
        5596 more customers than
        Genesys Multicloud CX in this category.

Question 4

What are the countries in which
        Feefo and
        Genesys Multicloud CX has more customers?

Accepted Answer

Feefo has more customers in United Kingdom, United States and Australia.
Genesys Multicloud CX has more customers in United States, Australia and Singapore.

Feefo Vs Genesys Multicloud CX : In-Depth Comparison

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Comparing the customer bases of Feefo and Genesys Multicloud CX

Comparing the market share of Feefo and Genesys Multicloud CX

Compare Feefo vs Genesys Multicloud CX customers by geography

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