Question 1

What are the different markets in which
        Aspect Software and
        amoCRM compete against each other?

Accepted Answer

Aspect Software and
        amoCRM compete against each other in
        the Customer Engagement, Contact Management, Customer Communications Management, Customer Experience, Data Discovery.

Question 2

How does the market share of
        Aspect Software
        and amoCRM compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Aspect Software has a
        0.50%
        market share in comparison to
        amoCRM’s
        0.16%.
        Since it has a better market share coverage,
        Aspect Software holds the
        24th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        amoCRM holds the
        44th spot.

Question 3

How many customers are acquired by
        Aspect Software and
        amoCRM in the
        Customer Engagement segment?

Accepted Answer

Aspect Software has
        2,669 customers and
        amoCRM has
        842 customers in the
        Customer Engagement
        segment. Aspect Software has
        1827 more customers than
        amoCRM in this category.

Question 4

What are the countries in which
        Aspect Software and
        amoCRM has more customers?

Accepted Answer

Aspect Software has more customers in United States, United Kingdom and India.
amoCRM has more customers in United States, Ukraine and Kazakhstan.

Aspect Software Vs amoCRM : In-Depth Comparison

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Comparing the customer bases of Aspect Software and amoCRM

Comparing the market share of Aspect Software and amoCRM

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