Question 1

What are the different markets in which
        Freshworks CRM and
        Simplicity compete against each other?

Accepted Answer

Freshworks CRM and
        Simplicity compete against each other in
        the CRM Platforms, Campaign Management, Debt Collection, Loyalty Marketing.

Question 2

How does the market share of
        Freshworks CRM
        and Simplicity compare in the
        CRM Platforms market?

Accepted Answer

In the CRM Platforms market,
        Freshworks CRM has a
        1.59%
        market share in comparison to
        Simplicity’s
        0.01%.
        Since it has a better market share coverage,
        Freshworks CRM holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the CRM Platforms category, while
        Simplicity holds the
        148th spot.

Question 3

How many customers are acquired by
        Freshworks CRM and
        Simplicity in the
        CRM Platforms segment?

Accepted Answer

Freshworks CRM has
        10,955 customers and
        Simplicity has
        41 customers in the
        CRM Platforms
        segment. Freshworks CRM has
        10914 more customers than
        Simplicity in this category.

Question 4

What are the countries in which
        Freshworks CRM and
        Simplicity has more customers?

Accepted Answer

Freshworks CRM has more customers in United States, United Kingdom and Netherlands.
Simplicity has more customers in United States, India and United Kingdom.

Freshworks CRM Vs Simplicity : In-Depth Comparison

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Comparing the customer bases of Freshworks CRM and Simplicity

Comparing the market share of Freshworks CRM and Simplicity

Compare Freshworks CRM vs Simplicity customers by geography

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