Question 1

What are the different markets in which
        Microsoft Dynamics 365 CRM and
        Pega compete against each other?

Accepted Answer

Microsoft Dynamics 365 CRM and
        Pega compete against each other in
        the CRM Platforms.

Question 2

How does the market share of
        Microsoft Dynamics 365 CRM
        and Pega compare in the
        CRM Platforms market?

Accepted Answer

In the CRM Platforms market,
        Microsoft Dynamics 365 CRM has a
        2.92%
        market share in comparison to
        Pega’s
        0.80%.
        Since it has a better market share coverage,
        Microsoft Dynamics 365 CRM holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the CRM Platforms category, while
        Pega holds the
        18th spot.

Question 3

How many customers are acquired by
        Microsoft Dynamics 365 CRM and
        Pega in the
        CRM Platforms segment?

Accepted Answer

Microsoft Dynamics 365 CRM has
        24,113 customers and
        Pega has
        6,619 customers in the
        CRM Platforms
        segment. Microsoft Dynamics 365 CRM has
        17494 more customers than
        Pega in this category.

Question 4

What are the countries in which
        Microsoft Dynamics 365 CRM and
        Pega has more customers?

Accepted Answer

Microsoft Dynamics 365 CRM has more customers in United States, United Kingdom and Canada.
Pega has more customers in United States, India and Brazil.

Microsoft Dynamics 365 CRM Vs Pega : In-Depth Comparison

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Comparing the customer bases of Microsoft Dynamics 365 CRM and Pega

Comparing the market share of Microsoft Dynamics 365 CRM and Pega

Compare Microsoft Dynamics 365 CRM vs Pega customers by geography

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