Question 1

What are the different markets in which
        SAP CRM and
        Dynamics 365 CE compete against each other?

Accepted Answer

SAP CRM and
        Dynamics 365 CE compete against each other in
        the CRM Platforms.

Question 2

How does the market share of
        SAP CRM
        and Dynamics 365 CE compare in the
        CRM Platforms market?

Accepted Answer

In the CRM Platforms market,
        SAP CRM has a
        3.40%
        market share in comparison to
        Dynamics 365 CE’s
        0.32%.
        Since it has a better market share coverage,
        SAP CRM holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the CRM Platforms category, while
        Dynamics 365 CE holds the
        26th spot.

Question 3

How many customers are acquired by
        SAP CRM and
        Dynamics 365 CE in the
        CRM Platforms segment?

Accepted Answer

SAP CRM has
        19,958 customers and
        Dynamics 365 CE has
        1,891 customers in the
        CRM Platforms
        segment. SAP CRM has
        18067 more customers than
        Dynamics 365 CE in this category.

Question 4

What are the countries in which
        SAP CRM and
        Dynamics 365 CE has more customers?

Accepted Answer

SAP CRM has more customers in United States, India and Germany.
Dynamics 365 CE has more customers in United States, United Kingdom and Australia.

SAP CRM Vs Dynamics 365 CE : In-Depth Comparison

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Comparing the customer bases of SAP CRM and Dynamics 365 CE

Comparing the market share of SAP CRM and Dynamics 365 CE

Compare SAP CRM vs Dynamics 365 CE customers by geography

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