Categories where Salesforce Service Cloud and NICE inContact compete
Salesforce Service Cloud
Comparing the customer bases of Salesforce Service Cloud and NICE inContact, we can see that Salesforce Service Cloud has 14037 customer(s), while NICE inContact has 3491 customer(s). In the Contact Center category, with 14037 customer(s) Salesforce Service Cloud stands at 5th place by ranking, while NICE inContact with 3491 customer(s), is at the 13th place.
Salesforce Service Cloud
5th
14037 Customer
NICE inContact
13th
3491 Customer
Salesforce Service Cloud has a 1.11% market share in the Contact Center category, while NICE inContact has a 0.28% market share in the same space.
Comparing Salesforce Service Cloud and NICE inContact customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and India, while NICE inContact has more customers in United States.
Salesforce Service Cloud
NICE inContact
Gain actionable insights about the buying patterns of Salesforce Service Cloud vs NICE inContact’s target audience.
Salesforce Service Cloud
New
272 Customer
Lost
284 Customer
NICE inContact
New
29 Customer
Lost
57 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Salesforce Service Cloud and NICE inContact compete against each other?
Salesforce Service Cloud and NICE inContact compete against each other in the Contact Center, Call Recording, Cloud Contact Center Software, Communication, Customer Engagement.
How does the market share of Salesforce Service Cloud and NICE inContact compare in the Contact Center market?
How many customers are acquired by Salesforce Service Cloud and NICE inContact in the Contact Center segment?
What are the countries in which Salesforce Service Cloud and NICE inContact has more customers?
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