Categories where Salesforce Service Cloud and Avaya CMS compete
Salesforce Service Cloud
Comparing the customer bases of Salesforce Service Cloud and Avaya CMS, we can see that Salesforce Service Cloud has 14102 customer(s), while Avaya CMS has 806 customer(s). In the Contact Center category, with 14102 customer(s) Salesforce Service Cloud stands at 5th place by ranking, while Avaya CMS with 806 customer(s), is at the 28th place.
Salesforce Service Cloud
5th
14102 Customer
Avaya CMS
28th
806 Customer
Salesforce Service Cloud has a 1.12% market share in the Contact Center category, while Avaya CMS has a 0.06% market share in the same space.
Comparing Salesforce Service Cloud and Avaya CMS customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and India, while Avaya CMS has more customers in United States.
Salesforce Service Cloud
Avaya CMS
Gain actionable insights about the buying patterns of Salesforce Service Cloud vs Avaya CMS’s target audience.
Salesforce Service Cloud
New
309 Customer
Lost
308 Customer
Avaya CMS
New
1 Customer
Lost
0 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Salesforce Service Cloud and Avaya CMS compete against each other?
Salesforce Service Cloud and Avaya CMS compete against each other in the Contact Center, Cloud Business Telephony, Customer Engagement, Customer Experience, Customer Support Services.
How does the market share of Salesforce Service Cloud and Avaya CMS compare in the Contact Center market?
How many customers are acquired by Salesforce Service Cloud and Avaya CMS in the Contact Center segment?
What are the countries in which Salesforce Service Cloud and Avaya CMS has more customers?
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