Question 1

What are the different markets in which
        NICE inContact and
        InfoFlo compete against each other?

Accepted Answer

NICE inContact and
        InfoFlo compete against each other in
        the Contact Center, Accounts Receivable, Billing And Invoicing, Business Phone Systems, Call Recording.

Question 2

How does the market share of
        NICE inContact
        and InfoFlo compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        NICE inContact has a
        0.28%
        market share in comparison to
        InfoFlo’s
        0.00%.
        Since it has a better market share coverage,
        NICE inContact holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        InfoFlo holds the
        78th spot.

Question 3

How many customers are acquired by
        NICE inContact and
        InfoFlo in the
        Contact Center segment?

Accepted Answer

NICE inContact has
        3,485 customers and
        InfoFlo has
        45 customers in the
        Contact Center
        segment. NICE inContact has
        3440 more customers than
        InfoFlo in this category.

Question 4

What are the countries in which
        NICE inContact and
        InfoFlo has more customers?

Accepted Answer

NICE inContact has more customers in United States, United Kingdom and Canada.
InfoFlo has more customers in United States, Canada and United Kingdom.

NICE inContact Vs InfoFlo : In-Depth Comparison

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Comparing the customer bases of NICE inContact and InfoFlo

Comparing the market share of NICE inContact and InfoFlo

Compare NICE inContact vs InfoFlo customers by geography

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