Question 1

What are the different markets in which
        Freshworks and
        FluentStream compete against each other?

Accepted Answer

Freshworks and
        FluentStream compete against each other in
        the Contact Center, Call Accounting, Call Recording, Call Tracking, Communication.

Question 2

How does the market share of
        Freshworks
        and FluentStream compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Freshworks has a
        1.94%
        market share in comparison to
        FluentStream’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        FluentStream holds the
        95th spot.

Question 3

How many customers are acquired by
        Freshworks and
        FluentStream in the
        Contact Center segment?

Accepted Answer

Freshworks has
        41,343 customers and
        FluentStream has
        53 customers in the
        Contact Center
        segment. Freshworks has
        41290 more customers than
        FluentStream in this category.

Question 4

What are the countries in which
        Freshworks and
        FluentStream has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
FluentStream has more customers in United States, Spain and Saudi Arabia.

Freshworks Vs FluentStream : In-Depth Comparison

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Comparing the customer bases of Freshworks and FluentStream

Comparing the market share of Freshworks and FluentStream

Compare Freshworks vs FluentStream customers by geography

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