Question 1

What are the different markets in which
        NICE inContact and
        Cingo compete against each other?

Accepted Answer

NICE inContact and
        Cingo compete against each other in
        the Contact Center, Call Recording, Cloud Contact Center Software, Communication, Help Desk And Ticketing.

Question 2

How does the market share of
        NICE inContact
        and Cingo compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        NICE inContact has a
        0.28%
        market share in comparison to
        Cingo’s
        0.00%.
        Since it has a better market share coverage,
        NICE inContact holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Cingo holds the
        130th spot.

Question 3

How many customers are acquired by
        NICE inContact and
        Cingo in the
        Contact Center segment?

Accepted Answer

NICE inContact has
        3,485 customers and
        Cingo has
        3 customers in the
        Contact Center
        segment. NICE inContact has
        3482 more customers than
        Cingo in this category.

Question 4

What are the countries in which
        NICE inContact and
        Cingo has more customers?

Accepted Answer

NICE inContact has more customers in United States, United Kingdom and Canada.
Cingo has more customers in United States, Germany and Spain.

NICE inContact Vs Cingo : In-Depth Comparison

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Comparing the customer bases of NICE inContact and Cingo

Comparing the market share of NICE inContact and Cingo

Compare NICE inContact vs Cingo customers by geography

Customer Movements for this month

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