Question 1

What are the different markets in which
        Freshworks and
        CallSquad compete against each other?

Accepted Answer

Freshworks and
        CallSquad compete against each other in
        the Contact Center, Auto Dialer, Customer Experience, Customer Support Services, Knowledge Management.

Question 2

How does the market share of
        Freshworks
        and CallSquad compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Freshworks has a
        2.68%
        market share in comparison to
        CallSquad’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        CallSquad holds the
        140th spot.

Question 3

How many customers are acquired by
        Freshworks and
        CallSquad in the
        Contact Center segment?

Accepted Answer

Freshworks has
        33,901 customers and
        CallSquad has
        2 customers in the
        Contact Center
        segment. Freshworks has
        33899 more customers than
        CallSquad in this category.

Question 4

What are the countries in which
        Freshworks and
        CallSquad has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
CallSquad has more customers in United Kingdom and India.

Freshworks Vs CallSquad : In-Depth Comparison

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Comparing the customer bases of Freshworks and CallSquad

Comparing the market share of Freshworks and CallSquad

Compare Freshworks vs CallSquad customers by geography

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