Question 1

What are the different markets in which
        Freshworks and
        Aspect Via compete against each other?

Accepted Answer

Freshworks and
        Aspect Via compete against each other in
        the Contact Center, Customer Engagement, Customer Experience, Customer Support Services, Knowledge Management.

Question 2

How does the market share of
        Freshworks
        and Aspect Via compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Freshworks has a
        2.68%
        market share in comparison to
        Aspect Via’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Aspect Via holds the
        84th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Aspect Via in the
        Contact Center segment?

Accepted Answer

Freshworks has
        33,901 customers and
        Aspect Via has
        33 customers in the
        Contact Center
        segment. Freshworks has
        33868 more customers than
        Aspect Via in this category.

Question 4

What are the countries in which
        Freshworks and
        Aspect Via has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Aspect Via has more customers in United States, United Kingdom and Singapore.

Freshworks Vs Aspect Via : In-Depth Comparison

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Comparing the customer bases of Freshworks and Aspect Via

Comparing the market share of Freshworks and Aspect Via

Compare Freshworks vs Aspect Via customers by geography

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