Question 1

What are the different markets in which
        Whatsapp Business and
        ITSM 365 compete against each other?

Accepted Answer

Whatsapp Business and
        ITSM 365 compete against each other in
        the Communication, Customer Experience.

Question 2

How does the market share of
        Whatsapp Business
        and ITSM 365 compare in the
        Communication market?

Accepted Answer

In the Communication market,
        Whatsapp Business has a
        31.75%
        market share in comparison to
        ITSM 365’s
        0.00%.
        Since it has a better market share coverage,
        Whatsapp Business holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Communication category, while
        ITSM 365 holds the
        172nd spot.

Question 3

How many customers are acquired by
        Whatsapp Business and
        ITSM 365 in the
        Communication segment?

Accepted Answer

Whatsapp Business has
        630,092 customers and
        ITSM 365 has
        56 customers in the
        Communication
        segment. Whatsapp Business has
        630036 more customers than
        ITSM 365 in this category.

Question 4

What are the countries in which
        Whatsapp Business and
        ITSM 365 has more customers?

Accepted Answer

Whatsapp Business has more customers in Brazil, United States and India.
ITSM 365 has more customers in United States, Germany and France.

Whatsapp Business Vs ITSM 365 : In-Depth Comparison

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Comparing the customer bases of Whatsapp Business and ITSM 365

Comparing the market share of Whatsapp Business and ITSM 365

Compare Whatsapp Business vs ITSM 365 customers by geography

Customer Movements for this month

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