Question 1

What are the different markets in which
        NICE CXone and
        Transera compete against each other?

Accepted Answer

NICE CXone and
        Transera compete against each other in
        the Cloud Contact Center Software, Business Intelligence (BI), Customer Experience, Live Chat.

Question 2

How does the market share of
        NICE CXone
        and Transera compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        NICE CXone has a
        1.70%
        market share in comparison to
        Transera’s
        0.07%.
        Since it has a better market share coverage,
        NICE CXone holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        Transera holds the
        48th spot.

Question 3

How many customers are acquired by
        NICE CXone and
        Transera in the
        Cloud Contact Center Software segment?

Accepted Answer

NICE CXone has
        443 customers and
        Transera has
        18 customers in the
        Cloud Contact Center Software
        segment. NICE CXone has
        425 more customers than
        Transera in this category.

Question 4

What are the countries in which
        NICE CXone and
        Transera has more customers?

Accepted Answer

NICE CXone has more customers in United States, United Kingdom and Australia.
Transera has more customers in United States, United Kingdom and Korea.

NICE CXone Vs Transera : In-Depth Comparison

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Comparing the customer bases of NICE CXone and Transera

Comparing the market share of NICE CXone and Transera

Compare NICE CXone vs Transera customers by geography

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