Question 1

What are the different markets in which
        Amazon Connect and
        TCN Cloud compete against each other?

Accepted Answer

Amazon Connect and
        TCN Cloud compete against each other in
        the Cloud Contact Center Software.

Question 2

How does the market share of
        Amazon Connect
        and TCN Cloud compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        Amazon Connect has a
        11.01%
        market share in comparison to
        TCN Cloud’s
        0.06%.
        Since it has a better market share coverage,
        Amazon Connect holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        TCN Cloud holds the
        52nd spot.

Question 3

How many customers are acquired by
        Amazon Connect and
        TCN Cloud in the
        Cloud Contact Center Software segment?

Accepted Answer

Amazon Connect has
        2,874 customers and
        TCN Cloud has
        15 customers in the
        Cloud Contact Center Software
        segment. Amazon Connect has
        2859 more customers than
        TCN Cloud in this category.

Question 4

What are the countries in which
        Amazon Connect and
        TCN Cloud has more customers?

Accepted Answer

Amazon Connect has more customers in United States, United Kingdom and India.
TCN Cloud has more customers in United States, Canada and Australia.

Amazon Connect Vs TCN Cloud : In-Depth Comparison

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Comparing the customer bases of Amazon Connect and TCN Cloud

Comparing the market share of Amazon Connect and TCN Cloud

Compare Amazon Connect vs TCN Cloud customers by geography

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