Question 1

What are the different markets in which
        Avaya CMS and
        Presence compete against each other?

Accepted Answer

Avaya CMS and
        Presence compete against each other in
        the Cloud Business Telephony, Contact Center.

Question 2

How does the market share of
        Avaya CMS
        and Presence compare in the
        Cloud Business Telephony market?

Accepted Answer

In the Cloud Business Telephony market,
        Avaya CMS has a
        5.31%
        market share in comparison to
        Presence’s
        0.07%.
        Since it has a better market share coverage,
        Avaya CMS holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Business Telephony category, while
        Presence holds the
        75th spot.

Question 3

How many customers are acquired by
        Avaya CMS and
        Presence in the
        Cloud Business Telephony segment?

Accepted Answer

Avaya CMS has
        806 customers and
        Presence has
        11 customers in the
        Cloud Business Telephony
        segment. Avaya CMS has
        795 more customers than
        Presence in this category.

Question 4

What are the countries in which
        Avaya CMS and
        Presence has more customers?

Accepted Answer

Avaya CMS has more customers in United States, United Kingdom and India.
Presence has more customers in United States, Spain and United Kingdom.

Avaya CMS Vs Presence : In-Depth Comparison

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Comparing the customer bases of Avaya CMS and Presence

Comparing the market share of Avaya CMS and Presence

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