Question 1

What are the different markets in which
        VICIdial and
        Orbtalk compete against each other?

Accepted Answer

VICIdial and
        Orbtalk compete against each other in
        the Cloud Business Telephony, Cloud Contact Center Software, Contact Center, Contact Management, Live Chat.

Question 2

How does the market share of
        VICIdial
        and Orbtalk compare in the
        Cloud Business Telephony market?

Accepted Answer

In the Cloud Business Telephony market,
        VICIdial has a
        2.37%
        market share in comparison to
        Orbtalk’s
        0.10%.
        Since it has a better market share coverage,
        VICIdial holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Business Telephony category, while
        Orbtalk holds the
        65th spot.

Question 3

How many customers are acquired by
        VICIdial and
        Orbtalk in the
        Cloud Business Telephony segment?

Accepted Answer

VICIdial has
        359 customers and
        Orbtalk has
        15 customers in the
        Cloud Business Telephony
        segment. VICIdial has
        344 more customers than
        Orbtalk in this category.

Question 4

What are the countries in which
        VICIdial and
        Orbtalk has more customers?

Accepted Answer

VICIdial has more customers in United States, India and Philippines.
Orbtalk has more customers in United Kingdom and United States.

VICIdial Vs Orbtalk : In-Depth Comparison

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Comparing the customer bases of VICIdial and Orbtalk

Comparing the market share of VICIdial and Orbtalk

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