Question 1

What are the different markets in which
        Metaswitch and
        [24]7 Live Chat compete against each other?

Accepted Answer

Metaswitch and
        [24]7 Live Chat compete against each other in
        the Cloud Business Telephony, Live Chat.

Question 2

How does the market share of
        Metaswitch
        and [24]7 Live Chat compare in the
        Cloud Business Telephony market?

Accepted Answer

In the Cloud Business Telephony market,
        Metaswitch has a
        2.30%
        market share in comparison to
        [24]7 Live Chat’s
        0.58%.
        Since it has a better market share coverage,
        Metaswitch holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Business Telephony category, while
        [24]7 Live Chat holds the
        31st spot.

Question 3

How many customers are acquired by
        Metaswitch and
        [24]7 Live Chat in the
        Cloud Business Telephony segment?

Accepted Answer

Metaswitch has
        349 customers and
        [24]7 Live Chat has
        88 customers in the
        Cloud Business Telephony
        segment. Metaswitch has
        261 more customers than
        [24]7 Live Chat in this category.

Question 4

What are the countries in which
        Metaswitch and
        [24]7 Live Chat has more customers?

Accepted Answer

Metaswitch has more customers in United States, Canada and United Kingdom.
[24]7 Live Chat has more customers in United States, India and People's Republic of China.

Metaswitch Vs [24]7 Live Chat : In-Depth Comparison

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Comparing the customer bases of Metaswitch and [24]7 Live Chat

Comparing the market share of Metaswitch and [24]7 Live Chat

Compare Metaswitch vs [24]7 Live Chat customers by geography

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