NICE inContact
NICE inContact is the cloud call center software enables better customer service with automatic call distribution, interactive voice response, skills-...Read more
Market Share of NICE inContact
Current Customer(s)
3491
Market Share (Est.)
5.65%
Ranking
#2
Top Competitors and Alternatives of NICE inContact
The top three of NICE inContact’s competitors in the Call Recording category are CallRail with 71.88%, RingCentral with 5.30%, Five9 with 4.99% market share.
Popular Comparisons
Top Competitors and Alternatives of NICE inContact
The top three of NICE inContact’s competitors in the Call Recording category are CallRail with 71.88%, RingCentral with 5.30%, Five9 with 4.99% market share.
NICE inContact vs CallRail
NICE inContact vs RingCentral
NICE inContact vs Five9
NICE inContact vs Marketing 360
NICE inContact vs NewVoiceMedia
NICE inContact vs Atmos
NICE inContact vs Talkdesk
NICE inContact vs ActiveDEMAND
Customers of NICE inContact
Around the world in 2024, over 3491 companies have started using NICE inContact as Call Recording tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| FactSet Research Systems Inc. | 10,000+ | Norwalk | Connecticut | United States |     |
| Total Wine & More | 10,000+ | Bethesda | Maryland | United States | |
| HCL Technologies Ltd | 10,000+ | Noida | Uttar Pradesh | India | |
| US Navy | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
| CarMax, Inc. | 10,000+ | Richmond | Virginia | United States | |
| Clarivate Plc | 10,000+ | London | England | United Kingdom | |
| Informa plc | 10,000+ | London | England | United Kingdom | |
| Hexaware Technologies | 10,000+ | Navi Mumbai | Maharashtra | India | |
| HCL | 10,000+ | Noida | Uttar Pradesh | India | |
| Verizon Communications, Inc. | 10,000+ | New York City | New York | United States | |
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NICE inContact Customers by Products and Services
The top three products and services offering customers that use NICE inContact for Call Recording are Consulting (32), Managed Services (31), Cybersecurity (28).
Customers
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NICE inContact Customers by Employee Size
The majority of NICE inContact's customers for the call-recording category fall in the company size of 0 - 9 employees (1153 companies), 20 - 49 employees (495 companies), 100 - 249 employees (388 companies).
Employee Size
NICE inContact Customers by Geography
The top three geographies of NICE inContact for call-recording are the United States with 3058(90.10%), United Kingdom with 101(2.98%), Canada with 94(2.77%) customers respectively.
Customers
Employees of NICE inContact
Also see other Products/Services by NICE inContact in:
FAQ
Find answers to the most often asked questions by users.
Who are the top NICE inContact competitors?
NICE inContact’s Top competitors in the call-recording category are CallRail, RingCentral, Five9. You can view a full list of NICE inContact competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of NICE inContact and 40,000 other technologies on the internet. You can also compare NICE inContact and its feature with top competitors here : NICE inContact vs CallRail NICE inContact vs RingCentral NICE inContact vs Five9.
What is NICE inContact customer distribution based on company size?
What is NICE inContact market share in the call-recording?
What are the top countries that use NICE inContact?
What are the top industries that use NICE inContact?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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