Question 1

What are the different markets in which
        Talkdesk and
        Callback Tracker compete against each other?

Accepted Answer

Talkdesk and
        Callback Tracker compete against each other in
        the Call Recording, Call Tracking, Communication, Contact Center, Fax Server.

Question 2

How does the market share of
        Talkdesk
        and Callback Tracker compare in the
        Call Recording market?

Accepted Answer

In the Call Recording market,
        Talkdesk has a
        3.22%
        market share in comparison to
        Callback Tracker’s
        0.28%.
        Since it has a better market share coverage,
        Talkdesk holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Call Recording category, while
        Callback Tracker holds the
        12th spot.

Question 3

How many customers are acquired by
        Talkdesk and
        Callback Tracker in the
        Call Recording segment?

Accepted Answer

Talkdesk has
        2,075 customers and
        Callback Tracker has
        180 customers in the
        Call Recording
        segment. Talkdesk has
        1895 more customers than
        Callback Tracker in this category.

Question 4

What are the countries in which
        Talkdesk and
        Callback Tracker has more customers?

Accepted Answer

Talkdesk has more customers in United States, Canada and United Kingdom.
Callback Tracker has more customers in United States, India and Canada.

Talkdesk Vs Callback Tracker : In-Depth Comparison

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Comparing the customer bases of Talkdesk and Callback Tracker

Comparing the market share of Talkdesk and Callback Tracker

Compare Talkdesk vs Callback Tracker customers by geography

Customer Movements for this month

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